The hotel is situated in a tranquil location close to a forest, providing ample opportunities for a pleasant walk. The nearby small river adds to the charm of the place. The rooms are spacious and clean, creating a comfortable environment for a good night's sleep. The breakfast is excellent, offering a wide variety of options at a reasonable price. The staff is friendly and accommodating, ensuring a hassle-free stay. Guests can also enjoy the fantastic amenities, including a well-maintained SPA area.

The ventilation system in the restaurant could be improved as it sometimes causes inconvenience to guests staying in rooms nearby.

We had an amazing stay at this hotel surrounded by beautiful forests and a calming river nearby. The hotel facilities were great, providing us with a comfortable and cozy stay. The cleanliness was also impressive, with everything well-maintained and spotless. Transportation and parking were also easy to access from this location. The staff was friendly, welcoming, and accommodating, making our stay even more enjoyable.

Nothing that we didn't like.

Our new year experience at the hotel was amazing! The rooms were beautifully designed and extremely comfortable. The hotel was located in a peaceful area, surrounded by nature, which offered us a much needed escape from the city. The hotel’s facilities, including the restaurant and lounge area, were well-maintained and luxurious. We also appreciated the friendly staff who made us feel welcome and provided excellent service.

There were a couple of issues we encountered during our stay. The breakfast options were quite limited, and it would have been nice to have a wider variety to choose from.

This hotel in Kotel truly offers exceptional value for money. The rooms are brand new and beautifully decorated, making you feel like you're in a museum. The location, surrounded by a natural park and close to a pine forest, is perfect for long walks and enjoying the fresh air. The staff is attentive and the basic amenities are top-notch. Oh, and don't forget the breakfast, with its four continental choices - it's a great start to the day.

All was perfect, no improvements needed!

Spent Easter at a new hotel located near a park and natural history museum. The staff was great and the food at the restaurant was delicious with a lot of options for breakfast. The room was comfortably decorated and very clean. The hotel had excellent amenities, which included a spa and gym.

The route to the hotel could be difficult to navigate and caused some worry during the drive. The shower was not equipped with a panel to stop the water, creating a wet mess on the bathroom floor after showering.

The hotel is situated in a breathtaking natural setting, surrounded by a pine forest and water fountains, making it perfect for long walks in the park. The rooms offer a beautiful view from the balcony, providing a serene and peaceful atmosphere. The attention to detail in the hotel's design and decor is evident, with stylish and cozy furnishings that make you feel right at home. The staff are extremely kind and helpful, ensuring that your stay is comfortable and enjoyable. The hotel also boasts an excellent spa area, perfect for ultimate relaxation. The food at the hotel restaurant is simply fantastic, surpassing any dining experience we have had in Bulgaria.

No complaints, everything was perfect.

This hotel offers excellent value for money, providing a comfortable stay amidst beautiful surroundings. The attention to detail in the design and decor is impressive, creating a cozy and stylish atmosphere. The staff are extremely kind and helpful, ensuring a pleasant experience. The location near a forest is perfect for those who enjoy long walks in nature.

No complaints, everything was just fine.

Luxurious furniture, fantastic location, friendly staff, superb attention to detail.

Nothing, it was perfect.